![]() If I find a clear set of instructions/video online I will post it.Īs well as installing the above app on your parents box, I assume you have registered an account with Teamviewer from your laptop which will mean you have a Teamviewer user name (your email address) and password, which you will be asked to input when you run Teamviewer Host on your parents box. If you have Teamviewer Quick Support App on your parents box, you can connect using that app, just your parents will have to initially be available at their box to run quick support and work with you to make the connection. Even stranger it only gives you around 15 seconds, and it cuts the connection. Kinda like a pop up that says 'TeamViewer will time out after 1 minute, but Screen Sharing will continue'. ![]() The benefit of using Host is that having done the above successfully once, your parents box will be in your Teamviewers trusted devices and you will be able to connect remotely without your parents doing anything, other than having the box switched on. QuickSupport, but on some users we see a one minute time out. You should now be connected and in control of your parents box. Then back to your parents box and select assign. Switch to the Accessibility menu in the left menu bar and, again, check the box next to TeamViewer QuickSupport. This support page will guide you through the. You will be sent an email asking you to add your parents box to your trusted devices, do this. To receive support through TeamViewer, you will be required to download and run the QuickSupport application. We also have an article showing how to connect to other devices: Connect via TeamViewer. To connect, you need to use the TeamViewer you have installed. Installing this add-on, you will need to enable it through the Accessibility settings of your device. Indeed, QuickSupport is the app that needs to be installed on the Chromebook so someone using TeamViewer can connect to it. Then input your Teamviewer login details. On supported devices, this add-on will be available through other TeamViewer QuickSupport or TeamViewer Host automatically. When you run Teamviewer Host for the first time you will be asked to install another Teamviewer App app, do that. Login to your Teamviewer account on your PC/Laptop. As far as I can see, the last update happened on July 30th, 2015, so probably there is some incompatibility with the Android version Im using (Android 9). I always download from the playstore as you get automatic updates.Īs well as installing the above app on your parents box, I assume you have registered a free account with Teamviewer from your laptop which will mean you have a Teamviewer user name (your email address) and password, which you will be asked to input when you run Teamviewer Host on your parents box. In my case, when I try to install the Teamviewer Quick Support Samsung Add-on, a message pops up saying that is not possible to install such app. And now thanks to expanded support via a universal add-on app for Android, many Google Pixel, Xiaomi. This is the addon you need to install from the playstore:- Thankfully, TeamViewer’s QuickSupport app makes it easy to troubleshoot issues from afar.
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